Trans-Matic replaces CRM Integrations on Dell Boomi with MFGx Platform

by cscott

Case study: How MFGx Capabilities replaces CRM integrations on Dell Boomi with MFGx platform 

 

Founded in 1968, Trans-Matic Manufacturing was the first deep draw metal stamping company in western Michigan. Starting out with only two presses, Pat Thompson built the company on a simple premise: to provide high-quality, reliable metal stamping of the highest caliber across a diversified market. Since then, they developed a seasoned, global team of toolmakers, die designers and support personnel. With state-of-the-art high-speed transfer presses that range from 5 to 600 tons in capacity, Trans-Matic can accommodate complex geometries and configurations without costly secondary processes. The Trans-Matic team is continually innovating for the sake of their customers, seeking to lead their industry in responsible manufacturing methods that make deep draw metal stamping better across the board.

Trans-Matic Corporate Headquarters-Holland MI

 

In Trans-Matics Words: What it was like before MFGx?

Creating a system to system integration often required custom on-prem development work. Integrations were developed slowly, and deployment methods were not as consistent as we had wanted. Integrations required so much development effort, we would often decide that the cost and effort wasn’t worth the perceived benefit. This prevented us from effectively developing our integration and process automation strategy.

Problem (s) trying to solve with MFGx Platform

We have been implementing a new CRM system. Much of the information that we would manage in the CRM (customer records, locations, contacts, parts), we are already managing in our ERP system (Plex). We wanted to avoid a situation where we expected users to manage the same information in both systems. We wanted to implement these two systems side-by-side and have the impact on the users be minimal.

In Trans-Matic words: MFGx stood out from other options

We were trying to use Dell Boomi to manage our system integrations. We selected Boomi as our integration platform because it is backed by Dell, and it allows integrations to be constructed with visual process flows. After trying to create integrations in Boomi, we quickly realized that we needed something more streamlined and configurable.

Simple processes in Boomi required far too much effort to engineer. We can construct an integration in MGFx Flow Designer using fewer steps. Our integration process flows look cleaner in MFGx, and they are much easier to replicate as needed.

Debugging in MFGx is 100% handled in the cloud. It’s a lot faster than in Boomi – which enables us to get from idea to implemented in much less time.

Transfer press tooling in a 136 servo press

Why MFGx is the best solution:

  • MFGx processes can be triggered from outside events (webhooks) – like when a record is updated. This feature is critical for handling modern real time integrations.
  • The Flow Designer was essential. We want our integration processes to be simple to follow, and easy to explain. By having a clear visual process flow, we can make sure everyone is able to see what our automation processes are doing.

What made you the happiest about working  with the MFGx team?

We appreciate working with consultants who are willing to engage with us as collaborators. Cumulus has always been willing to join our teams and process problems and ideas with us.

We also know that if we run into a dead end on a technical issue, the team at Cumulus won’t just clear the path, they will be willing to discuss how that path can be cleared. They are always inclined to share knowledge, which doesn’t just support our technical needs – it helps us develop our own skill sets internally.

What have you been able to achieve since using the MFGx platform?

We integrated many aspects of our CRM system with our ERP system (Plex). We designed a bi-directional integration between these systems – meaning that our users can use either the CRM or the ERP to update customer information. Either way, their changes will be applied to both systems. This means that our sales team can stay focused on working within the sales platform, and other functional areas can continue making updates using the ERP. It means less time spent jumping from system to system and more time spent getting things done.

Toolmaker working on transfer job setup

In Trans-Matic’s words: what’s ahead for leveraging MFGx?

Moving forward…

We’re interested to see what it looks like when we use MFGx as an automation platform for predictable administrative tasks. Our organization, like many others, is looking for opportunities to embrace business process automation. We see great potential for building high value automated systems on the MFGx platform.

References: Trans-Matic Manufacturing Corporation, Plex, Dell Boomi

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